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FREQUENTLY ASKED QUESTIONS
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What is going on here? How do I get Bipolar Entertainment collectibles?Bipolar is proudly partnered with ArtC (Advancing Resources Through Creativity), a Dallas-based 501.c3 nonprofit whose mission is to advance local businesses in the creative field through forward-thinking, charitable means. By simply following the "Donate" prompt on our product pages, you're able to score sweet, sweet Bipolar Ent. collectibles while simultaneously funding the creative community in which you live! We don't sell collectibles, but rather offer them as free gifts for donating to the nonprofit's cause. Oh, and did we mention that your donation is tax-deductible? Now THAT'S innovation.
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What is your shipping policy? When can I expect my order to arrive?Being a new business means your purchase is made-to-order, and we greatly appreciate your patience. Rather than ask you to pay weight-based shipping fees for your item(s), we (reduce that cost to a flat-rate) minimize that cost by sending your order out as part of a larger order bundle. Once the bundle quantity is met, or 1 month has passed, we will create your collectibles and ship them within 2 weeks. Your items will arrive within a standard 1-5 business days. International shipments may incur an elevated shipping fee and/or an extended shipping period.
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I'm a creative; how can I work with Bipolar Entertainment?To initiate a potential business collaboration, hit us up directly via our "Contact" page, linked in the footer below. Briefly describe your business/creative works & denote the capacity in which we could potentially collab. Be sure to link to any relevant media of yours - we can't wait to hear from you!
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